Shipping & Returns

At Faerelle, every order is carefully prepared and packaged with attention to detail. We work with trusted fulfillment partners to ensure your pieces arrive safely and securely.

Shipping

Flat rate shipping: $8.99 USD
Orders are shipped directly to your door with full tracking
Every order is packed in our signature branded packaging

Once your order ships, you’ll automatically receive tracking information by email so you can follow your package every step of the way.

Order Tracking

You’ll receive:

Shipping confirmation
Tracking number
Real-time delivery updates

Returns & Replacements

We currently accept returns or replacements for:

Damaged items
Defective products
Incorrect items received

We do not accept returns for:

Change of mind
Incorrect size or style selection
General dissatisfaction

If there’s an issue with your order, please contact us within 30 days of delivery and include clear photos so our team can assist you quickly.